Your privacy is how we build trust
We handle your account details, payment information and personal data with the same care we put into our live tables and slot lobbies. This policy explains exactly what...
Policy scope and jurisdiction
rajabansot operates for players in supported Indonesian regions where local law permits. We collect personal data — your name, email, phone number, payment details and account activity — to deliver our live casino, slots and sportsbook services. Your DANA, OVO, GoPay and QRIS transactions are processed through secure payment gateways. We do not sell your data to third parties. We retain information
for as long as your account is active and as required by applicable law. You may request access, correction or deletion of your personal data by contacting our support team.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy questions and requests
Email Support
Send privacy inquiries, data access requests or concerns to our dedicated support inbox. We respond within 48 hours.
Live Chat
Open a chat session from your account dashboard to discuss privacy settings, data handling or account security with our team.
Account Settings
Manage your personal information, communication preferences and data sharing options directly from your profile page.
How we protect your information
Encryption Standard
All data transmitted between your device and our servers uses industry-standard TLS encryption. Payment details are never stored in plain text.
Access Control
Only authorised staff members access your personal data, and only when necessary to process your account or payment. Access is logged and audited.
Payment Gateway Partners
DANA, OVO, GoPay and QRIS transactions flow through PCI-DSS certified processors. We never see your full payment credentials.
Regular Security Audits
We conduct quarterly security reviews and penetration testing to identify and fix vulnerabilities before they affect your account.
Data Retention Limits
We keep your data only as long as needed to provide services and comply with law. Closed accounts are purged within 90 days unless retention is required.
Breach Notification
If we detect unauthorised access to your personal data, we notify you and relevant authorities within 72 hours as required by law.
Consistency across our platform
| Mobile & Desktop | Privacy protections are identical whether you access rajabansot on your phone or desktop. Encryption and data handling do not change. |
|---|---|
| Live Casino & Slots | Whether you're at a live baccarat table or spinning in our slot lobbies, your personal data and session activity are protected by the same standards. |
| Sportsbook Markets | Betting activity, odds data and transaction history in our sportsbook follow the same privacy framework as casino and slot services. |
| Account Linking | If you connect multiple payment methods — DANA, OVO, GoPay, QRIS or bank transfer — each connection is encrypted and isolated from others. |
| Third-Party Integrations | Any external service we partner with (payment processors, analytics, support tools) signs a data protection agreement and cannot use your data for their own marketing. |
| Policy Updates | When we change this policy, we notify you via email at least 30 days before the change takes effect. You can review the full updated policy before your next session. |
| Regional Compliance | Our privacy practices comply with Indonesian data protection principles and the laws of supported regions where you access rajabansot. |
What defines our privacy approach
Zero Third-Party Sales
We do not sell, rent or share your personal data with advertisers, data brokers or unrelated businesses. Your information stays within rajabansot.
Transparent Data Use
Every piece of data we collect serves a clear purpose: account creation, payment processing, fraud prevention or service improvement. No hidden tracking.
Your Deletion Rights
You can request permanent deletion of your account and associated personal data at any time. We process deletion requests within 30 days.
Cookie Control
We use cookies only for session management and essential functionality. You can disable non-essential cookies in your browser without losing account access.
Fraud & Security Monitoring
We monitor account activity for suspicious behaviour to protect you from unauthorised access. This monitoring is automated and does not involve manual review of your gameplay.
Parental Controls
Account holders can set restrictions on account access, spending limits and session duration. These controls are enforced server-side and cannot be bypassed.